In the event that a student joins a classroom session in a "Browsing Disabled" state, the student's device can be quickly unlocked by any teacher in a classroom session using the Unlock Screen command.
- Start a classroom session with the locked student
- Ensure that the student is connected to the classroom session
- Once their screen is visible, select the student by clicking the checkbox to the left of their name
- Click the Unlock Screen button on the commands toolbar
If the student's device does not unlock after 30 seconds, reboot the student's device, wait for the student to connect to the session, then issue the unlock command again.
If your student's screen does not say "browsing disabled," they may be blocked by another source. Please see GoGuardian Block Pages for more information.