To create and modify GoGuardian user accounts, your GoGuardian account must have “Super User” permissions, which will allow you to access the Organization Management page. 

To give users access to GoGuardian for Teachers, accounts must be created at manage.goguardian.com. Accounts can be added individually or in groups by CSV upload. 

Adding One User

1. Navigate to manage.goguardian.com
2. Click Add User
3. Enter a first and last name
4. Enter an email address
5. Enable GoGuardian Teacher
6. Select at least one OU under Suborg Access (While Suborg Access affects access to student data in GoGuardian Admin, users with no OU access will be fully disabled for all products. For this reason, Teacher accounts that have Admin disabled should have at least one OU specified for the account to remain active.)
7. Scroll down and click Save

Once added, a welcome email will be sent to the user with a link to set up a password. The password link expires within 48 hours. If the link expires, another email can be sent using the Reset Password link. 

Adding Multiple Teacher Accounts

1. Navigate to manage.goguardian.com
2. Click Bulk Add/Update
3. Download the CSV Template 
4. Add Users to the CSV (For more information on properly formatting your CSV, click here)
5. Set Permissions, Status, and OU Access
6. Upload the CSV 

Once added, a welcome email will be sent to the user with a link to set up a password. The password link expires within 48 hours. If the link expires, another email can be sent using the Reset Password link. 

The Suborg Access section only applies to users with GoGuardian for Admins enabled. By default, full Organizational Unit access is checked for new teachers. Removing OU access will have no effect on teacher accounts. However, if all OUs are unchecked for a teacher account, the account will become disabled. At least one OU must be selected for the account to remain active.