To unlock a student's screen:
- Select one or more students using the checkbox to the left of each student's name
- Once students are selected, the command bar will appear at the top of the screen
- Click the Unlock Screen button
Unlock an Individual Student's Screen from their Tile
Another way to unlock an individual student's screen is by clicking on the three vertical dot menu in the top right corner of that student's screen and selecting "Unlock student's device."
Note: In the event that a student joins a classroom session in a "Browsing Disabled" state, the student's device can be quickly unlocked by any teacher in a classroom session using the command.
If the student's device does not unlock after 30 seconds, reboot the student's device, wait for the student to connect to the session, then issue the unlock command again.
If your student's screen does not say "browsing disabled," they may be blocked by another source. Please see GoGuardian Block Pages for more information.