GoGuardian products require open connections to a number of back-end services. Firewalls and other content filters may unintentionally flag and block connections to these services due to the elevated number of active connections or HTTP requests.

If you are experiencing large-scale connection issues, check your firewall or any additional content filters for blocked connection attempts to the services listed below. If connections are being blocked, please add the corresponding URL to your firewall or filter's whitelist.  

GoGuardian Products connect to the following services:

On Ports 80 and 443

• *.goguardian.com

• *.laptoplookout.com

• kinesis.us-west-2.amazonaws.com

• hosted-extensions.s3.us-west-2.amazonaws.com 

• x3-report-uploads.s3.us-west-2.amazonaws.com 

• beacon-report-uploads-prod.s3.us-west-2.amazonaws.com

• *.pusher.com 

On TCP Ports 80, 443, 3433, 5668, 5669, 5866 to 5890, 6080, 6443, 8667, and 9667

•  .agora.io

• .agoraio.cn

On UDP Ports 3478, 5866 - 6000

•  .agora.io

• .agoraio.cn