Update Device Status

There are two kinds of device statuses in GoGuardian Fleet:

Inventory Status: Tied to unique devices, Inventory Status represents the general status of a specific device, as identified by its serial number. Inventory Status options include Unassigned, Assigned, Needs Repair, and Destroyed.
Repair Status: Tied to device repair tickets. You can learn more about device repair tickets here: Update a Device Repair. Repair Status options include Needs Repair, On Hold, Repaired, Destroyed, Awaiting Parts, Replaced, and Other.

Update the inventory status of one or more devices

Click on the Devices tab in GoGuardian Fleet.
Click on the device whose inventory status you want to update. You can search, filter, or modify the table layout to make it easier to find the device.
- You can select multiple devices at once, and update their inventory status in batches.
Click on the Status drop-down.
Select from one of the four status options.
Click Save Changes.

Update the repair ticket status of a device

Click on the Repairs tab in GoGuardian Fleet.
Click on the device repair ticket whose inventory status you want to update. You can search, filter, or modify the table layout to make it easier to find the device.
- Only one device repair ticket can be updated at a time.
Click on the Status drop-down.
Select from one of the seven status options.
Click Save Changes.

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