In order for any of GoGuardian’s products to work, the Chromium and Chromium M extensions must have both be installed to each student user that you want to collect information from. Although deploying the extensions across an organization is an easy process, it’s a good idea to verify that the extensions were deployed successfully.
You can make sure the GoGuardian extensions were installed correctly:
Log into a test account or another account that belongs to the Organizational Unit that you deployed GoGuardian Director to.
Using Google Chrome, go to chrome://extensions
Verify that both Chromium M and Chromium License extensions are present and that both are enabled: