Roles and Permissions

There are 3 user account types within GoGuardian Beacon:

• Super Counselor (Full Access)
• Counselor (Limited Read-Write Access)
• Viewer (Read only)

Super User (Org Management) 

Super Users are top-level administrators that can access all aspects of GoGuardian products. Any account can be given Super User status by another Super User using Org Management. This status is typically reserved for Admins who manage user accounts. A user with Super User status has full control over your GoGuardian deployments, so use the designation sparingly.

A Super User can: 

• Access Org Management (manage.goguardian.com)
• Add/Modify/Disable users in Org Management 
• Enable/disable access to GoGuardian products for users
• Enable Beacon / Configure Deployments
• Import / Sync organizational units with Google 
• Add / Edit Parent or Guardian Contact Information
• Edit Beacon Product Settings

Beacon User Roles

Your Beacon User role can be found under Beacon > Settings > Your Beacon Profile. Super Admins and Super Counselors are the only users with access to modify a user's permissions. If you feel that your permissions need to be adjusted, please contact a Super User or a Super Counselor within your deployment, which you can find under Settings > Users. 

***Be selective about Users added to GoGuardian Beacon. Before you add someone to GoGuardian Beacon, please consult your school's suicide prevention policy and policy team to see who the appropriate recipients would be. Most commonly, mental health officials receive information related to student mental health.  Conversely, typically teachers do not receive information related to student mental health for students in the school through Beacon.   

Click here to read more Best Practices for Beacon

Super Counselor

Super Counselors are top-level users within the context of their Beacon deployment. Multiple Super Users can exist for individual Beacon deployments. 

A Super Counselor can:

• View and modify all components of Beacon Alerts
  • Receive text / email notifications
  • Verify Phase predictions
  • Update Risk Level
  • Update Actions Taken
  • View Local Authority / Hotline information
  • View Browsing Activity
  • View Previous Actions
• Modify all Beacon settings
• Add/remove users within Beacon
• Modify permissions for other Beacon users
• Request updates to parent/guardian contact information for individual students

Counselor

A Counselor can:

• View and modify all components of Beacon Alerts
  • Receive text / email notifications
  • Verify Phase predictions
  • Update Risk Level
  • Update Actions Taken
  • View Local Authority / Hotline information
  • View Browsing Activity
  • View Previous Actions and Previous Alerts
• View Beacon settings (cannot edit)
• Update Personal User Profile
  • Phone Number
  • Notification Preferences

Viewer

A Viewer can:

• View all components of Beacon Alerts
  • Receive text / email notifications
  • View Phase predictions
  • View Risk Level
  • Update Actions Taken
  • View Local Authority / Hotline information
  • View Browsing Activity
  • View Previous Actions
• View Beacon settings (cannot edit)