Roles and Permissions

There are 3 user account types within GoGuardian Beacon:

• Super Counselor (Full Access)
• Counselor (Limited Read-Write Access)
• View Only (Read only)

Note:  Only Super Users can assign and/or change Beacon permission levels.

*Please keep in mind that Beacon users will have access to students’ sensitive information pertaining to suicide and self-harm. We suggest that you consult your school’s suicide prevention policy prior to adding users.

Click here to read more Best Practices for Beacon

Super Counselor

Super Counselors are top-level users within the context of their Beacon deployment. Multiple Super Counselors can exist for individual Beacon deployments. 

A Super Counselor can:

• Modify all Beacon settings
• Snooze Alerts
• View and modify all components of Beacon Alerts
  • Receive text / email notifications
  • Update Actions Taken
  • Create Notes
  • Update Risk Level
  • View Local Authority / Hotline information
  • View Browsing Activity
  • View Previous Actions
  • Provide phase feedback on alert survey
• Add/remove users within Beacon
• Request updates to parent/guardian contact information for individual students

Counselor

A Counselor can:

• View Beacon settings (cannot edit)
• View and modify all components of Beacon Alerts
  • Receive text / email notifications
  • Update Actions Taken
  • Create Notes
  • Update Risk Level
  • View Local Authority / Hotline information
  • View Browsing Activity
  • View Previous Actions and Previous Alerts
  • Provide phase feedback on alert survey
• Update Personal User Profile
  • Phone Number
  • Notification Preferences

View Only

A user with View Only access can:

• View Beacon settings (cannot edit)
• View all components of Beacon Alerts
  • Receive text / email notifications
  • Update Actions Taken
  • View Notes
  • View Risk Level
  • View Local Authority / Hotline information
  • View Browsing Activity
  • View Previous Actions
  • Provide phase feedback on alert survey
• Update Personal User Profile
  • Phone Number
  • Notification Preferences