Uploading Multiple Teacher or Admin Users

Adding users to GoGuardian one by one can be a chore when you have dozens or hundreds of accounts.

Super Users in GoGuardian can now use the Bulk Add/Update feature in Organization Management to easily create multiple users with a simple CSV upload. 

 

NOTE: DO NOT ATTEMPT TO UPDATE EMAIL ADDRESSES USING .CSV UPLOAD. THIS WILL RESULT IN DUPLICATE ACCOUNT CREATIONS.

How to Bulk-Add Teachers and Admins as Users

1. Download the CSV Template
2. Add Users to the CSV 
3. Set Permissions, Status, and OU Access
4. Upload The CSV 

1. Download the CSV Template

We recommend that you first download our pre-formatted CSV template to ensure that the CSV is set up correctly.

To do this, click Bulk Add/Edit, then click Download CSV Template to your desktop.

Next, open the CSV file in the spreadsheet editor of your choice. 

NOTE: If you would prefer to create your own, your user CSV must be formatted as follows: 

1. Column headers must match exactly how they appear in the template (headers are case sensitive)
   • name
   • email
   • phone
   • status
   • super_user
   • admin
   • teacher
   • fleet
   • director
   • beacon
   • ou_access
2. Columns must appear in the same order as the template
3. All table cells must have valid values for each column (case sensitive)

Template Preview

2. Add Users to the CSV

Open the CSV template in the spreadsheet editor of your choice. Add the Name, Email, and Phone Number (optional) for each user.

name 

Field Options: String. A string is a group of words, characters, letters, numbers and special numbers ( - , #, . )

Example: Wally Fletcher

email 

Field Options: String. A string is a group of words, characters, letters, numbers and special numbers ( - , #, . )

Example: wally@goguarzdian.com

phone

Field Options: String. A string is a group of words, characters, letters, numbers and special numbers ( - , #, . )

3. Set Permissions, Status, and OU Access

Note: Field options must match exactly as they appear below. Columns are case sensitive and may not be empty. 

status

Field Options: active or archived

Example: James Hicks no longer teaches at school A, the Admin would update James’ access from active to archived.

super_user

Field Options: enabled or disabled

Example: A Super User has full access to all areas of GoGuardian and can access manage.goguardian.com and is able to add, edit, and delete users.

admin

Field Options: full, filter + monitor, monitor, or disabled

full: Full Access - Gives the user total access to create/edit/assign policies and access theft recovery.

filter + monitor: Gives the user the ability to create/edit/assign policies.

monitor: Gives read-only access; the user cannot modify or assign policies.

disabled: The user cannot access the Admin interface.

teacher

Field Options: enabled or disabled

Example: James Hicks no longer teaches at school A, the Admin would update James’ access from enabled to disabled.

fleet

Field Options: enabled or disabled

Example: William Nobles no longer oversees school A's Chromebooks, the Admin would update William’s access from enabled to disabled.

director

Field Options: enabled or disabled

Example: Martha Perez no longer oversees school A, the Admin would update Martha’s access from enabled to disabled.

beacon

Field Options: super, counselor, view only, or disabled

super: Super Counselor - Gives the user permission to view and modify all components of Beacon alerts and settings, add/remove users within Beacon, modify user permissions, and request updates to parent/guardian contact information for individual students.

counselor: Gives the user permission to view and modify all components of Beacon alerts, view (but not edit) Beacon settings, and update their personal user profile.

view only: Gives the user permission to view (but not modify) all components of Beacon alerts, and view (but not edit) Beacon settings.

disabled: The user cannot access the Beacon interface.

ou_access

Field Option: OU path. Must begin with a forward slash "/".

NOTE: Keep in mind, if you are updating a user with only Teacher-level access, we recommend assigning these Teacher-only users to the root OU, represented by a forward-slash, "/".

OU does not impact Teacher settings or capabilities, so for the sake of simplicity, we recommend setting Teachers to the root with a forward-slash  "/".

All OUs: To give the user access to all OUs, enter a forward slash "/" under  ou_access.

Multiple OUs: Specify each OU path separated by a semicolon. 

Single OU: Specify the OU path, starting with a forward slash "/" (for example, "/Middle School").

-> Note: If the OU specified includes sub-OUs, these sub-OUs will also be assigned to the user.

No OU Access: Leave the column blank to give no OU access.

Important: While this column only affects access to student data in GoGuardian Admin, users with no OU access will be fully disabled for all products. For this reason, Teacher and Beacon accounts that have Admin disabled should have at least one OU specified.

Important: Do Not Add Student Users Here

Keep in mind that you will NOT be adding student users of GoGuardian in this step.

Students are imported by syncing GoGuardian Admin with the student OUs in your Google Admin Console. To review this process, please see the OU Import how-to article.

4. Upload the CSV

 

1. Click Bulk Add/Edit
2. Click Choose File and select your CSV
3. Click Import CSV

Note: If a user on your CSV already exists in Org Management, their permissions will be updated.