Uploading Multiple Teacher or Admin Users

Adding users to GoGuardian one by one can be a chore when you have dozens or hundreds of accounts.

Super Users in GoGuardian can now use the Bulk Add/Update feature in Organization Management to easily create multiple users with a simple CSV upload. 

 

NOTE: DO NOT ATTEMPT TO UPDATE EMAIL ADDRESSES USING .CSV UPLOAD. THIS WILL RESULT IN DUPLICATE ACCOUNT CREATIONS.

How to Bulk-Add Teachers and Administrators for GoGuardian Access

1. Download the CSV Template
2. Add Teachers or Administrators to the CSV 
3. Set Permissions, Status, and OU Access
4. Upload The CSV 

1. Download the CSV Template

We recommend that you first download our pre-formatted CSV template to ensure that the CSV is set up correctly.

To do this, click Bulk Add/Edit, then click Download CSV Template to your desktop.

Next, open the CSV file in the spreadsheet editor of your choice. 

NOTE: If you would prefer to create your own, your user CSV must be formatted as follows: 

1. Column headers must match exactly how they appear in the template (headers are case sensitive)
   • name
   • email
   • phone
   • status
   • super_user
   • admin_role
   • admin_ou
   • teacher_role
   • teacher_ou
   • fleet_role
   • fleet_ou
   • director_role
   • beacon_role
2. Columns must appear in the same order as the template
3. All table cells must have valid values for each column (case sensitive)

Template Preview

2. Add Users to the CSV

Open the CSV template in the spreadsheet editor of your choice. Add the Name, Email, and Phone Number (optional) for each user.

name 

Example: Wally Fletcher

email 

Example: wally@goguarzdian.com

phone

Example: (555) 987-1234

NOTE: Phone numbers may be left blank for GoGuardian Teacher or GoGuardian Admin users. This is an optional field for GoGuardian Beacon Only.

3. Set Permissions, Status, and OU Access

Note: Field options must match exactly as they appear below. Columns are case sensitive and may not be empty. 

status

Field Options: active or archived

Example: Juanita Knowles is a new teacher, so her status should be "active."

Example: Emily Harris no longer teaches in the district, so Emily's access should be changed to  "archived."

super_user

Field Options: enabled or disabled

Example: A Super User has full access to all areas of GoGuardian and can access manage.goguardian.com and is able to add, edit, and delete users.

We recommend that this setting be "disabled" for all teachers.

admin_role

Field Options: full, filter + monitor, monitor, or disabled

full: Full Access - Gives the user total access to create/edit/assign policies and access theft recovery.

filter + monitor: Gives the user the ability to create/edit/assign policies.

monitor: Gives read-only access; the user cannot modify or assign policies.

disabled: The user cannot access the Admin interface.

We recommend that this setting be "disabled" for teachers unless they are technical liaisons.

 

admin_ou

Field Option: OU path. Must begin with a forward slash "/".

admin_OU does not impact Teacher settings or capabilities, but the OU column which appears at https://manage.goguardian.com will always show the admin OUs, even though GoGuardian Admin may not be actively licensed.

 

All OUs: To give the user access to all OUs, enter a forward slash "/" under  admin_ou.

Multiple OUs: Specify each OU path separated by a semicolon. NOTE: Each path must begin with a forward slash.

Single OU: Specify the OU path, starting with a forward slash "/" (for example, "/Middle School").

-> Note: If the OU specified includes sub-OUs, these sub-OUs will also be assigned to the user.

No OU Access: Leave the column blank to give no OU access.

 

teacher_role

Field Options: enabled or disabled

This field will be enabled for all teachers.

teacher_ou

Field Option: OU path. Must begin with a forward slash "/".

Teacher OU access can be reviewed by clicking "edit" for an individual user's OU access permissions, or by using the download csv to review all teacher_ou values for all users Org Management.

Teacher OU access controls which students a teacher can monitor within GoGuardian Teacher sessions. Only students within OUs granted to teachers under "teacher_ou" will be viewable for the specified teacher. For more on Teacher OU access, please visit our help center article on the subject HERE

 

All OUs: To give the user access to all OUs, enter a forward slash "/"under  teacher_ou.

Multiple OUs: Specify each OU path separated by a semicolon. NOTE: Each path must begin with a forward slash.

Single OU: Specify the OU path, starting with a forward slash "/" (for example, "/Middle School").

-> Note: If the OU specified includes sub-OUs, these sub-OUs will also be assigned to the user.

No OU Access: Leave the column blank to give no OU access.

 

fleet_role

Field Options: enabled or disabled

Example: William Nobles no longer oversees school A's Chromebooks, the Admin would update William’s access from enabled to disabled.

We recommend that this setting be "disabled" for teachers unless they are technical liaisons.

 

fleet_ou

NOTE: This feature is currently under development. Users' fleet OUs will currently not be taken into account while the feature is in development. Granular fleet OU access is coming soon!

Field Option: OU path. Must begin with a forward slash "/".

admin_OU does not impact Fleet settings or capabilities, but the OU column which appears at https://manage.goguardian.com will always show the admin OUs, even though GoGuardian Admin may not be actively licensed.

Fleet OU access can be reviewed by clicking "edit" for an individual user's OU access permissions, or by using the download csv to review all teacher_ou values for all users Org Management.

 

All OUs: To give the user access to all OUs, enter a forward slash "/" under  admin_ou.

Multiple OUs: Specify each OU path separated by a semicolon. NOTE: Each path must begin with a forward slash.

Single OU: Specify the OU path, starting with a forward slash "/" (for example, "/Middle School").

-> Note: If the OU specified includes sub-OUs, these sub-OUs will also be assigned to the user.

No OU Access: Leave the column blank to give no OU access.

 

director_role

Field Options: enabled or disabled

Example: Martha Perez no longer oversees school A, the Admin would update Martha’s access from enabled to disabled.

We recommend that this setting be "disabled" for teachers unless they are technical liaisons.

beacon_role

Field Options: super, counselor, view only, or disabled

super: Super Counselor - Gives the user permission to view and modify all components of Beacon alerts and settings, add/remove users within Beacon, modify user permissions, and request updates to parent/guardian contact information for individual students.

counselor: Gives the user permission to view and modify all components of Beacon alerts, view (but not edit) Beacon settings, and update their personal user profile.

view only: Gives the user permission to view (but not modify) all components of Beacon alerts, and view (but not edit) Beacon settings.

disabled: The user cannot access the Beacon interface.

 

Important: Do Not Add Student Users Here

Keep in mind that you will NOT be adding student users of GoGuardian in this step.

Students are imported by syncing GoGuardian Admin with the student OUs in your Google Admin Console. To review this process, please see the OU Import how-to article.

4. Upload the CSV

 

1. Click Bulk Add/Edit
2. Click Choose File and select your CSV
3. Click Import CSV

Note: If a user on your CSV already exists in Org Management, their permissions will be updated.