Here are some Beacon terms, more to be added soon!
Deployment - A deployment allows for a Super User to apply specific product settings to a single Organizational Unit, or group of Organizational Units. Only the Users that are given permission to access a deployment can see that deployment. Similarly, the data for the specific deployments only consists of the Organizational Units in that deployment.
Escalation List - When an alert is created, the users will be notified in order of those on the escalation list.
Phase - Our Beacon algorithm determines a phase of concern for each alert. These phases can be confirmed as correctly categorized or not. To learn more about phase options, please click here.
Super Users - top-level administrators that can access all aspects of GoGuardian products. Any account can be given Super User status by another Super User using Org Management. This status is typically reserved for Admins who manage user accounts. A user with Super User status has full control over your GoGuardian deployments, so use the designation sparingly.
Super Counselors -top-level users within the context of their Beacon deployment. Multiple Super Counselors can exist for individual Beacon deployments.
Counselors -Users with Limited Read-Write Access to all of Beacon settings and features
Viewers- Users with Read-Only access to all of Beacon
Alert Card - Each alert created will have an alert card that will contain a link to their browsing activity, phase, action(s) taken, Guardian, and phone number