GoGuardian Parent allows schools currently using GoGuardian Admin and GoGuardian Teacher to share logged browsing behavior and provide limited filtering controls with a list of authorized guardians associated to individual student accounts. This list is maintained within the GoGuardian Management portal accessible by an account's super users.

NOTE: GoGuardian Parent is currently compatible with iOS versions equal to or newer than iOS 8 and Android version equal to or newer than Android Jelly Bean, v16, 4.1.x.

Outline:

1. Inform Staff, Guardians and students

2. Upload Guardians and Relationships

3. Enable Parent App and Features

Informing Staff, Guardians, and Students

Prior to enabling GoGuardian Parent, GoGuardian recommends notifying Staff, Guardians, and Students that Guardians will now be able to view student browsing activity via GoGuardian Parent. At the bottom of the Parent App settings page, there are downloadable email templates which can be sent out to Guardians, Staff, and Students.

Core Products

GoGuardian Parent requires the installation of the GoGuardian and GoGuardian License extensions via force installation within the Google Admin Console or other MDM solution. Student history monitored and filtered via GoGuardian Admin via our gateway deployment process on alternative devices and operating systems such as Android and iOS can also be viewed and filtered via GoGuardian Parent.

NOTE: If GoGuardian Admin is already working and installed, no further configuration is needed. Proceed to Guardian Management.

Click HERE for a step-by-step guide on how to install GoGuardian Admin.

Click HERE for a step-by-step guide on how to install GoGuardian Teacher.

Once the extensions are installed, student data will automatically be collected when students sign into the Chrome browser using managed Google accounts. This data will be viewable in GoGuardian Parent after access has been granted to guardians via the GoGuardian Management portal HERE.

Guardian Management

Providing access to GoGuardian Parent requires GoGuardian Super Users to create and manage the Guardians' contact information, and their Relationships to students.

Linking contacts to students is a two-part process. Start by adding Guardians, followed by adding Relationships.

Users can be added one-by-one using the Add Guardian option, or they can upload a CSV of contact information using the Bulk Add/Update option.

All uploaded Guardians will be enabled for GoGuardian Parent by default. Only upload Guardian CSVs containing Guardians/Relationships which are intended for immediate access to GoGuardian Parent.

Within the Upload Guardians button are two tabs: Guardians and Relationships. Be sure to upload Guardians to the Guardians tab and relationships to the relationships tab.

NOTE: If your organization integrates with Clever or ClassLink, guardian data is synced into GoGuardian along with the student data you choose to share with GoGuardian. You can customize which student fields are shared through the Field Access feature in Clever.

Formatting the Guardian CSV

Each CSV must be correctly formatted before uploading the manage organization portal. Here are the formatting and required columns that must be followed for proper functionality:

Guardians

CSV Columns and Values

name

Field Options: String. A string is a group of words, characters, letters, numbers and special numbers ( - , #, . )

Example: Wally Fletcher

email

Field Options: String. A string is a group of words, characters, letters, numbers and special numbers ( - , #, . )

Example: wally@goguardian.com

phone

Field Options: Number/String: Valid 10-digit phone number.

Example: (415) 887-0124

parent_app

Field Options: enabled or disabled

Example: Don Dell no longer has students who attend Springfield Elementary School, the Admin would update Don’s parent_app status from enabled to disabled.

delete

Field Options: delete or `blank`

Example: Admin wants to delete a user, the Admin would update this field from `blank` to delete.

Formatting the Relationships CSV

The relationships CSV will link students to guardians. Make sure that the guardian's email address matches what is already listed as the guardian's email address uploaded from initial Guardians' CSV.

CSV Columns and Values

guardian_email

Field Options: String. A string is a group of words, characters, letters, numbers and special numbers ( - , #, . )

Example: wally@goguardian.com

student_email

Field Options: String. A string is a group of words, characters, letters, numbers and special numbers ( - , #, . )

Example: wally@goguardian.com

relationship

Field Options: String. A string is a group of words, characters, letters, numbers and special numbers ( - , #, . )

Example: Mother

primary

Field Options: primary or `blank`

Example: Admin wants to make a guardian a primary for a specific student relationship, the Admin would update this field from `blank` to primary.

delete

Field Options: delete or `blank`

Example: Admin wants to delete a user, the Admin would update this field from `blank` to delete.

Configure access to GoGuardian Parent

After guardians and relationships have been configured, enabling GoGuardian Parent for the configured users is as easy as flipping a few switches. Navigate to the manage organization portal HERE (Org Management > Products > Parent).

Enable the Application

There are toggles on this page to enable the application for all configured Guardian emails and to control access to which information is accessible within the application.

After guardians are properly configured to appropriate students, access can be enabled for each individual account or in bulk via .csv upload.

Bulk via .CSV: Using the above example of appropriate .csv formatting, create or export a .csv file containing all desired guardians with the specified columns: name, email, phone, sms, parent_app, delete. Set the parent_app to enabled or disabled to enable or disable the specified guardian's access to the parent app.

Manual update: click "edit" next to the desired guardian to access the toggle to enable access to the app per guardian.

Enable the toggle for "Allow Access to Parent App" to allow Guardians to access GoGuardian Parent.

The additional toggles allow access to the data/descriptions below.

NOTE: All data in GoGuardian parent is limited to the past 30 days of student browsing activity.

Top 5 Summary: A list of the student's top 5 Top visited domains and Gsuite files.
Teacher Intervention Counts: A count of how many times Teachers using GoGuardian Teacher have guided the student's browsing behavior by closing tabs, locking browsing, opening specified tabs, or blocking access to websites.
NOTE: This feature depends on the account's subscription status to GoGuardian Teacher and may be unavailable.
All Activity View: All browsing activity by domain logged within the Chrome browser for the student's managed Google account.

IT departments or administrators manage the following functionality for parental internet controls within GoGuardian Parent:

Limited internet filtering options can be managed by Parents/Guardians using the GoGuardian Parent application only when an administrator has enabled Out of School mode within GoGuardian Admin as well as enabled the specified feature toggles within the Org Management portal available to Super Users via https://manage.goguardian.com -> Products -> Parent

For directions on how to enable and manage Out of School mode, visit our help center guide here: https://help.goguardian.com/hc/en-us/articles/360000175706

Website Filtering
Allows guardians to block students from accessing specific websites during out of school hours.
On Demand Internet Pausing
Allow guardians to pause internet access on demand for students during out of school hours.
Scheduled Internet Pausing
Allow guardians to schedule periods of paused internet access for students during out of school hours.

Note: It may take up to 2 minutes for student browsing to be affected by GoGuardian Parent filtering once a change is made. Filtering may not appear to be effective if a child stays on a webpage for an extended period without navigating to a different page of the site. The site will be blocked upon subsequent navigation.

For more info on what a parent will see or configure using GoGuardian parent, visit our guide for parents here: https://help.goguardian.com/hc/en-us/articles/360028919111

Administrators: Setting up GoGuardian Parent

Informing Staff, Guardians, and Students

Core Products

Guardian Management

Formatting the Guardian CSV

Guardians