FAQ: If I am submitting a CSV for our Escalation List, why do I still have to create an Escalation List in the Beacon Settings?
Beacon 24/7 uses the Escalation List CSV to contact staff members about Active Planning alerts escalated by the Safety Support team. Our team will contact scheduled staff members based on the time an Active Planning alert is generated.
The Escalation List under Settings > Staff Notifications is used for notifying staff by email for all other phases that your school has chosen to receive notifications for. Other phases include:
- Suicide Ideation
- Help & Support
- Suicide Research