Alert Bypass

Alert bypass allows Super Counselors and Super Users to put a pause on specific content that should not generate future alerts (lyrics, docs, homepages, etc). Users are able to specify who the alert bypass should target and for how long.

Note: This feature is unavailable on Beacon Starter.

How to Bypass an Alert

1. To bypass an alert
2. Select desired alert card.
3. Click on Bypass Alert on the top right corner of the alert card.
4. Using the “Bypass alerts with this specific content for” drop-down, specify who the alert bypass should affect
   • Individual Student 
   • All students within the deployment
5. Select the time frame 
   • Hours
   • Days
   • Weeks
   • Months
   • Indefinitely
6. Provide additional information on alert. (Optional)
7. Click Submit

Bypass List

To view your alert bypass list:

1. Navigate to your Beacon Settings.
2. Click on Alert Preferences.
3. Select the tab that reads Bypass List.

This will include a list of current triggers or alerts that your organization is currently bypassing. The bypass list will include the following information:

• Time-Stamp: Time and date the alert was bypassed. 
• User: The user who bypassed the alert.
• Student: The student who triggered the alert as well as who else is included in the bypass.
• Time Frame: How long Beacon will bypass the alert and how many days/weeks are left.
• View/Edit: Allows you to view or edit the alert bypass.
• Remove: Deletes the alert bypass from the list.

Edit or Remove an Alert Bypass

Removing an Alert Bypass

1. Open up the alert bypass list.
2. Click Delete.
3. Once the alert is deleted the alert will be cleared from the list.

Editing/Viewing an Alert Bypass

1. Open the alert bypass list.
2. Click View/Edit.
3. Click the Edit link on the alert card.
4. Make desired changes to student or time frame
5. Click Save to ensure the alert bypass is updated.

Note: You can also edit or delete a bypass by clicking Edit located at the top of the alert card where the bypass was created.