Status: "Student may be idle"
This status indicates that a student has not moved their mouse or pressed a key on their keyboard for 10 minutes. Once 10 minutes has passed, this message will appear on the student's screen, and indicate how long that they have been inactive on their device.
Possible Cause 1
The student is present, but has not touched their mouse or their keyboard in at least 10 minutes. This may occur if the student is watching a long video or a live presentation, such as a Google Meet.
Simply have all students that are present interact with their computer at least once every 10 minutes.
Possible Cause 2
The student is physically away from their computer.
Attempt to contact the student via chat or other means to see if they respond.