Some schools will present the option to remove filtering and monitoring of GoGuardian for a specific user. There are numerous ways which an IT admin may be able to accomplish this.
Note: the GoGuardian support team can only work with current GoGuardian customers who have a valid log in to the GoGuardian platform. If you do not have a valid login to the GoGuardian platform, please direct any questions to your school or district's IT department.
GoGuardian can be installed as a force installed app/extension which typically works to install to user OUs so that the GoGuardian extensions are deployed whenever the user signs into their Chrome or Edge browser.
Extensions can be installed by OU. To remove a user from the scope of a deployment, an admin may create an additional OU for opted out users so that GoGuardian extensions are not deployed to the OU containing opted out users. Consult your MDM help documentation or team for directions on how to create OUs with different extension policies.
GoGuardian can also be deployed as a proxy via MDM policies. Gateway deployments include a PAC url, SSL certificate, and DNS configuration.
Most MDMs allow specific device-level or group-level targeting. Contact your MDM help documentation or support team for specific directions on how to exclude a specific user or device from the gateway deployment policy's scope.
Product Settings (GoGuardian Teacher)
GoGuardian super users have access to special settings at https://manage.goguardian.com that allow them to opt users out of monitoring for GoGuardian Teacher. Reference the "User Exceptions" section of the following article for directions on how to use this feature: https://help.goguardian.com/hc/en-us/articles/115005591423-Teacher-Product-Settings. Note: these settings cannot be applied to GoGuardian Admin.
Leave us an email at email@example.com for more help on opting users out of GoGuardian. Note: the GoGuardian support team can only work with current GoGuardian customers who have a valid log in to the GoGuardian platform. If you do not have a valid login to the GoGuardian platform, please direct any questions to your school or district's IT department.